Help & support

Support

Ohene is made by a small team. When you write to us, a real person reads it. Here is how to reach us, and answers to the things people ask most.

Managing your subscription

Ohene Pro is billed through your Apple ID, so Apple handles the subscription itself. To view, change, or cancel it, open Settings on your iPhone, tap your name at the top, tap Subscriptions, then choose Ohene. Cancelling stops the next renewal; you keep Pro until the current period ends.

Refunds

Because purchases go through the App Store, refunds are requested from Apple, not from us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Ohene purchase, and choose the appropriate option. If something about the app went wrong, email us too and we will do what we can to make it right.

Restoring Pro on a new phone

Your subscription follows your Apple ID. On a new device, sign in with the same Apple ID, open Ohene, go to Settings inside the app, and tap Restore Purchases. Pro will return without paying again.

Your memories and your privacy

Ohene is local-first: your writing, voice notes, photos, and the reading Sankofa makes of them live on your iPhone, not on our servers. You can export everything in plain formats at any time from the app's settings, and deleting a memory or the app removes that data. The full detail is in our Privacy Policy.

Something isn't working

Email admin@talkatechnologies.com with a short description of what happened, your iPhone model, and your iOS version. A screenshot helps when you can include one. We will get back to you.

Who we are

Ohene is made by Talka Technologies, between Accra and Washington. For anything at all, reach us at admin@talkatechnologies.com.